1 reviews | Active since Aug 2016
<p>My husband bought a bell phone in Jan this year, within 3 months it stopped working, we took it back to game and they told us that they can't refund us it has to go for repairs. With in a month they called us back to get the phone,and told us that the phones have been repaired and are working, I then insisted to test them in the store and we found them not working. The report from the repaired stated that the phone was damaged due to lighting , we supposed to have a lightning protector which we do have, I mean if they can't fix it and it's still under warranty why don't they replace the phone or pay us back.</p>
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Senior Management will investigate this matter and will contact you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Senior Management will investigate this matter and will contact you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
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