1 reviews | Active since Jan 2020
Settled the account but someone from inside is using the card **********ly
I have spoken to an RCS CONSULTANT and was told that my account was indeed closed. 10\10\2019 i got am sms to say thank you for purchasing.... As i was i drove to Jabulani Mall To query this purchase as i was home .... I spoke to one of the call center staff Naida ..she advice me to email the Affidavit ,Paper signed 3 times , My ID Copy and i did .... after a month i got another message that i paid and purchased again .... Went back to Jabulani Mall to call the call center and spoke to Bianca ..Re-emailed the papers again... Got a message in Jan that they have received the papers and will be solved in 21 days .. Still waiting for the Feedback .. Instead i am getting calls from RCS Consultant and messages that i still owe .... I am tired of explaining the same thing to the consultants .. Why is the card still active ??? Why am not being contacted regarding this ..... My last call was today with a RCS consultant had to explain again ...... can you guys deal with immediately....
We apologize for the inconvenience this has caused you.
Kindly email your contact details with "Complaint 375291" as the subject line to one of our email addresses listed below on our website so we may address this matter.
Regards
Marshalino
Game Online:
www.game.co.za
We apologize for the inconvenience this has caused you.
Kindly email your contact details with "Complaint 375291" as the subject line to one of our email addresses listed below on our website so we may address this matter.
Regards
Marshalino
Game Online:
www.game.co.za
On the 06/02/2020 i sent the email for you guys to call me . instead the call that I am getting is to say ,I am still owing .....This dispute happened on the 10 October 2019 and have emailed everything you required from me .... but am still receiving calls that i am owing ...... I got an sms on the 6th Jan 2020 that you have received the documents and you will come back to me .... I am still waiting .. Instead am still receiving calls from the RCS consultant Naida , Nokulanga and Nomsa still telling me am owing ..... Last i spoke to the consultant . who said . you were supposed to freeze the card and check who has been using via your Instore cameras nothing till now .. and hope this won't affect my credit score cause I am tired of this poor services from the dispute department .
Can you fix this
On the 06/02/2020 i sent the email for you guys to call me . instead the call that I am getting is to say ,I am still owing .....This dispute happened on the 10 October 2019 and have emailed everything you required from me .... but am still receiving calls that i am owing ...... I got an sms on the 6th Jan 2020 that you have received the documents and you will come back to me .... I am still waiting .. Instead am still receiving calls from the RCS consultant Naida , Nokulanga and Nomsa still telling me am owing ..... Last i spoke to the consultant . who said . you were supposed to freeze the card and check who has been using via your Instore cameras nothing till now .. and hope this won't affect my credit score cause I am tired of this poor services from the dispute department .
Can you fix this
Kindly email your contact details with "Complaint 375291" as the subject line to one of our email addresses listed below on our website so we may address this matter.
Regards
Marshalino
Game Online
www.game.co.za
Kindly email your contact details with "Complaint 375291" as the subject line to one of our email addresses listed below on our website so we may address this matter.
Regards
Marshalino
Game Online
www.game.co.za