Service with a smile?

Hi Game!

Please could you tell your staff in The Bridge store, Port Elizabeth, that no one expects them to do more than their job. Trying to get someone to assist me in purchasing a cellphone was like pulling teeth. I had to practically beg someone to help me.

Furthermore, when I went to pay, there was only 1 staff member assisting a client, whilst 3 others were behind the counter talking about their weekend. Only after their conversation ended was I called upon to pay. People work hard to spend a usually large sum of money in your store- it would be nice if your staff could value and appreciate this, and give us some assistance with a smile!

There are so many unemployed people out there who would love a job, why not give it to someone who can smile a bit more! If your staff don’t enjoy customer service/ retail maybe they could be in the back unpacking boxes rather.

Sincerely From someone who herself works in a customer sales environment.