******* service

I purchased a microwave online from Game last year. Less than six months later it stopped working. Game collected the item and have now contacted me seven weeks later to tell me it has been fixed and I must come to the store to collect it. Firstly, I am not able to come to the store for personal reasons which is why I order online. Secondly, I did not ask for the item to be repaired. I requested a refund and Game are pushing me from pillar to post refusing to comply with the Consumer Protection Act. I am still waiting on management to get back to me. Anytime I have returned an appliance from a competitor of Game, the process has been seamless. Game's service is shocking and *******. Game, I will not visit your store, but if I have to, I will visit the small claims court.