**** service

This is my 3rd complaint game!!! till today still no feedback if my TV can be fixed or not. I only get calls that they following up so I spoke myself to hisense. None of the numbers I have given to game is logged in by hisense for repair. This ****ty service of your company I will not tolerate. I got a call from. The assistant manager only to be told hisense shut down last week, still no answer if TV can be repaired or wot the problem is 3 weeks!!! For this answer after I spent endless calls following up. Now I get told hisense opens the 5th of January they must refund game in order for me to get a refund? What bull is this!!! The slip says 21 days replacement or refund!!! I wanted my TV before Christmas as it's been longer than 21 days including weekends. Is it my fault the tv broke? I've been sitting without a TV & this is the **** I get told now. This is unacceptable!! Either give me a dam replacement or my refund why must I wait for your supplier to open up? There's nothing stated on the policy about that. I will go to game greenacres myself & I will make a dam scene about this *** service for clients. Worst service ever & I will not accept this **** from your store at all