1 reviews | Active since May 2013
service
I Nic plomp went to Game Flamwood walk to buy 5 mp3 players for my grandchildren. In game at the mp3 players on display I need ed some information I asked several staff members who sent me to others as you approach them they tune around and leave I then pick up the mp3 players on display and plugged them out so that the alarm goes off still no response. I then went to see the manager Francois Mabusela and told him about his problem with his staff he then offer to help me but also could not due to other customers with the same complaint .After 45 min I gave up and went to pick a pay where the service was excellent. I havent experience such poor service in a long time. really really bad
We acknowledge receipt of your complaint with reference ***6 and apologize for the poor service rendered to you.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***6 and apologize for the poor service rendered to you.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,