FO
Francois O
1 reviews | Active since May 2012
15 Jan 2025, 13:34
Sells old expired things to customers
Don't buy things from this horrible shop! I made the mistake of buying a fire extinguisher from them. They gave me a ****ty old one from March 2024. It is due for service in less than 2 months. How pathetic! Pick up your **** and refund my money.
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Game's replyOfficial
16 Jan 2025, 10:00Hi Francois, thanks for getting in touch. I'm truly sorry to hear about the condition of your product. Please accept our apologies for any inconvenience caused. We take your feedback seriously and wish to rectify this situation as soon as possible. To address this issue, we plan to have an agent reach out to you very soon. They will discuss the next steps, which could include a return, replacement, or refund, depending on your preference and the specific situation. Thank you for your patience in this matter. We truly value you as a customer and want to ensure your satisfaction.
Game's reply16 Jan 2025, 10:00
Official
Hi Francois, thanks for getting in touch. I'm truly sorry to hear about the condition of your product. Please accept our apologies for any inconvenience caused. We take your feedback seriously and wish to rectify this situation as soon as possible. To address this issue, we plan to have an agent reach out to you very soon. They will discuss the next steps, which could include a return, replacement, or refund, depending on your preference and the specific situation. Thank you for your patience in this matter. We truly value you as a customer and want to ensure your satisfaction.