selling stuff when there is no stock

Item: Game
Rating: 1
Author: Pricellia M

I bought a fridge in store on the 28th and today ( 04/12/2023) I have been informed that there is no stock. No one has stock and been given the run around . so now i sit with a fridge or freezer until they figure it out.

Thanks, definately not buying from game ever again.

Helpful (0)

Replies (4)

Game's replyOfficial

04 Dec 2023, 18:24

Hi Pricellia , thanks for getting in touch. I'm so sorry, for the inconvenience caused and that you haven't received your fridge. This is certainly not the experience we want you to have. Rest assured, your query has been escalated, and you will be contacted. 🙏

Game's reply04 Dec 2023, 18:24

Official

Pricellia M's updateReviewer Update

05 Dec 2023, 10:12

so i called the store and the manager said i can come for a refund. tis is really not acceptable. disgusted at the service i have recieved.

Pricellia M's update05 Dec 2023, 10:12

Reviewer Update

so i called the store and the manager said i can come for a refund. tis is really not acceptable. disgusted at the service i have recieved.

Pricellia M's updateReviewer Update

05 Dec 2023, 10:31

when i paid there was stock, i was told only on monday that there is no stock. my delivery was on Sunday. how is that possible????? not adding up

Pricellia M's update05 Dec 2023, 10:31

Reviewer Update

when i paid there was stock, i was told only on monday that there is no stock. my delivery was on Sunday. how is that possible????? not adding up

Game's replyOfficial

05 Dec 2023, 13:11

Thanks for coming back to us, Pricellia. Your query is with our complaints team, and you'll be reverted to as soon as they have feedback from the store.

Game's reply05 Dec 2023, 13:11

Official

Thanks for coming back to us, Pricellia. Your query is with our complaints team, and you'll be reverted to as soon as they have feedback from the store.