mvdb
marius van den berg

1 reviews | Active since Nov 2012

29 Jan 2015, 10:59

Selling of junk with no

In July we bought two Tablets HCL ME. this is claimed to be a child product... we don't have toddlers! they are 7 and 8 year olds! the screens broke because of use, didn't drop or gotten bumped! they cracked all around the inside of the screen, no marks on the tablet side, i have seen a phone broke because of drop! why should i pay R650 to fix a R1000 tablet that is not even 7 months old? why do they sell goods if the product is so weak? and no one stops you even if you tell the sales guy that it is for kids!?!? <br> i am not paying for a bad brand and a place like Game sell these things with a smile!

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Replies (1)
Game
Game's reply29 Jan 2015, 14:08
Official
Hello fluffymega,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

We confirm that management contacted you to advise that they will refund you so that you can rather buy the Vodacom Smart tab.

We look forward having you in the store soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73