1 reviews | Active since Nov 2012
Selling expired items
<p>I have on the 21 July 2016 bought a Hentjies Guava Juice at Game Golden Acre in Cape Town for lunch, byt thank to them I could not enjoy my juice after a meal as it was 7 days expeired. BB 07/07/2016 I have bought it on 21/07/2016. Wprse part is the pride and arrogance of the teller who assiste me with the return that its Hentjies fault, but my point is they have packed it in the shelves.</p>
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the juice you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation. One of our representatives will be in contact with you shortly.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the juice you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation. One of our representatives will be in contact with you shortly.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Further to the above matter we confirm that management contacted you to apologise and offered you a refund. We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Further to the above matter we confirm that management contacted you to apologise and offered you a refund. We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,