YT
Yolanda T
1 reviews | Active since Jul 2014
30 Nov 2017, 08:48
Selling broken stuff
My mom bought a Double door 740L Defy fridge on the 7/11/2017 R9 999. I then informed Game after it was delivered that the water dispenser was licking. Unathi whom I spoke to took the details and said they will log a call with Defy. After 3 days n the 22 November, a guy came looked at it and confirmed there was a problem and that he will come back to fix it. Till today no one has came back. Its such a disappointment that you buy something and you become hindered to use and enjoy it because it's faulty and you don't get service and assistance to fix it.
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Replies (2)
Game's replyOfficial
30 Nov 2017, 12:26We acknowledge receipt of your complaint with reference ***9 and apologise for any inconvenience caused.
The store will log a call for a technician to attend and will advise you accordingly.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply30 Nov 2017, 12:26
Official
We acknowledge receipt of your complaint with reference ***9 and apologise for any inconvenience caused.
The store will log a call for a technician to attend and will advise you accordingly.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
30 Nov 2017, 16:47Further to the above we wish to confirm that a collect exchange will take place on the 5th November.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply30 Nov 2017, 16:47
Official
Further to the above we wish to confirm that a collect exchange will take place on the 5th November.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,