1 reviews | Active since Jul 2016
<p>We went to buy a single view HD decoder. We waited for someone to help. We had to walk to look for someone to assist us. When we found someone he gave us a paper we must pay and come get it. When we get to the till there one only cards and one that shows close. So where to pay????? We finally got to pay and went back to collect the decoder. When we get there there is 8 people. 4 standing taking selfies. One sitting there one on phone. Other two playing on there phone. So we waited for someone to help. Was about 10 minutes, no response so I lost my temper and ask if no one is gonna help. The response was "o sorry" so then they called the guy to get the decoder. We waited another 10 minutes due to no one to find him. He finally came then from lunch. 15:55. So please explain to me how the service comes in here. This is not acceptable. </p>
We acknowledge receipt of your complaint with reference ********** 7.
Thank you for your continued support for the Game brand and for making our store your number one shopping destination. It is however unfortunate to learn of the unpleasant service that you experienced in our store. In light of the feedback your have given us, corrective action will be taken. Senior Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
We acknowledge receipt of your complaint with reference ********** 7.
Thank you for your continued support for the Game brand and for making our store your number one shopping destination. It is however unfortunate to learn of the unpleasant service that you experienced in our store. In light of the feedback your have given us, corrective action will be taken. Senior Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
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