See your queries & complaints through!

So I’ve been trying to get my Hisense washing Machine fixed by you guys for the past 2.5 months and the run around is just exhausting. I keep talking to different ppl but no one is seeing this through.

The hisense technician is also just getting on my nerves because for the life of me, I do not understand why I’m being threatened with additional bills to pay for them to come fix it. Also, I do not have all the time in the world to just avail myself when time best suits him.

We had an appointment and I missed work for a whole day and he still did not pitch, neither was he bothered to at least inform me that he won’t make it anymore; he instead made another appointment which he didn’t keep. I’m exhausted and will share my frustrations on any and every platform until you guys do right by your customers.

I’m heading to the ombudsman next because shem, I’m drained.