SM
Sphamandla M
1 reviews | Active since Jan 2014
24 Apr 2015, 06:55
Security and management
Fist thing I'm a South African I have spend more that 10 000 this mouth wan I move to Johannesburg at the store I want at the store to loon from paint to paint my flat and and wan I was about to live at the door security guy come and pul me say I have ****** something the the want with me wasting my time and the finind nothing and management was not even the to be Find I'm really not sure if this is still the party off Xenophobic off bing stop bye someone from Zambabwe in my Country and satching me like that in frant off some many people in a store
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Game's replyOfficial
24 Apr 2015, 16:01Hello Skwakhe,
We acknowledge receipt of your complaint with reference *** and apologize for the poor service rendered to you by security.
The Security company is outsourced but we will not tolerate them to treat our customers like this and it has already been taken up with their management and a disciplinary action will take place.
We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for the poor service rendered to you by security.
The Security company is outsourced but we will not tolerate them to treat our customers like this and it has already been taken up with their management and a disciplinary action will take place.
We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply24 Apr 2015, 16:01
Official
Hello Skwakhe,
We acknowledge receipt of your complaint with reference *** and apologize for the poor service rendered to you by security.
The Security company is outsourced but we will not tolerate them to treat our customers like this and it has already been taken up with their management and a disciplinary action will take place.
We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for the poor service rendered to you by security.
The Security company is outsourced but we will not tolerate them to treat our customers like this and it has already been taken up with their management and a disciplinary action will take place.
We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,