BF
Bianca F

1 reviews | Active since Dec 2015

27 May 2019, 15:40

Second amazing visit in 2 weeks

I saw a unicorn powerbank online and it said it was available at the Beacon Bay branch. I spoke to Lisa and she assured me she'd keep it for me until the next day. I entered the store but everything is quite mixed up because they are renovating. I was greeted by all the staff I passed and helped by a staff member to find the correct department. I got to the cellphone department. Was warmly greeted and assisted. Just a few minutes later I had paid for my new powerbank and was out the store in time for my next appointed. Looks like the revamp is not just to the store but also to the staff. Even with everything being a bit shuffled around, it was a pleasure to be in Game. So glad to see the level of service is improving as the store improves its looks.

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Replies (1)
Game
Game's reply28 May 2019, 08:55
Official
 Hello Bianca,

Thank you so much for the wonderful feedback.

I will pass this on to the store directly so that they won't go unrecognized.

Thank you.

Kind Regards
Mlindeli Ngcana

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,