Sealed empty bottle in six pack

Item: Game
Rating: 1
Author: Esray-lee Willemse

So I bought a six pack 500ml Savannah, when I opened the pack there was 1 empty sealed bottle. I've never experienced something like this and I'm not blaming Game store. Must have been a fault at the factory.

Helpful (0)

Replies (3)

Game's replyOfficial

27 Nov 2017, 14:57

We acknowledge receipt of your complaint with reference ***7 and apologise for any inconvenience caused.

This is also a first for us and we will take it up with the Supplier Store Management will also contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's reply27 Nov 2017, 14:57

Official

We acknowledge receipt of your complaint with reference ***7 and apologise for any inconvenience caused.

This is also a first for us and we will take it up with the Supplier Store Management will also contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's replyOfficial

27 Nov 2017, 16:25

We confirm that the store contacted you and that you will be visiting the store in due course to resolve this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's reply27 Nov 2017, 16:25

Official

We confirm that the store contacted you and that you will be visiting the store in due course to resolve this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Esray-lee Willemse's updateReviewer Update

27 Nov 2017, 18:56

The matter has been resolved. I did not expect a full six pack to be given, I only wanted the matter to be noted so that it does not happen again. However, I do appreciate the assistance I received from the store managers and the six pack :)

Esray-lee Willemse's update27 Nov 2017, 18:56

Reviewer Update