mS
melissa S
1 reviews | Active since Feb 2015
24 Feb 2015, 13:49
seagate harddrive
I purchased the Seagate expansion 3tb harddrive the 12.10.2014 and after a 3 months it would not read correctly. It would read and not read. Now it does not read AT ALL this is extremely frustrating because all my important work and my entertainment is now lost. I purchase this with my game card I did not keep the receipt because I bought a samsung tv as a gift with the same purchase and gave that receipt to the gift recipient as I was told that they would be able to track my purchase with my card if I have any issues with my harddrive. Now I am told that they not able to track my purchase. This is impossible and I need this matter to be resolved ASAP.
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Game's replyOfficial
25 Feb 2015, 11:10Hello melissa s,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
It is true that your proof of purchase is your guarantee and the supplier will not fix / replace it without that slip. The store will look into the matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
It is true that your proof of purchase is your guarantee and the supplier will not fix / replace it without that slip. The store will look into the matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply25 Feb 2015, 11:10
Official
Hello melissa s,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
It is true that your proof of purchase is your guarantee and the supplier will not fix / replace it without that slip. The store will look into the matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
It is true that your proof of purchase is your guarantee and the supplier will not fix / replace it without that slip. The store will look into the matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,