CC
Corne C

1 reviews | Active since Oct 2011

17 Apr 2016, 08:16

Screaming at your customers

REgarding my contract advertised as 500mb,and only 250mb loaded, the manager from the Clearwater store eventually phoned me back. Screaming and wouldn't listen, making me out as a **** because not one of the books had the offer I referred too. I have a screen shot of the adverti*****t, and the offer expired 6 April, so it won't be in the latest books if you phone me a week later. I want someone to correct this

0
Replies (1)
Game
Game's reply17 Apr 2016, 10:13
Official
Hello cornecoertze,

We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.

Please allow senior management to investigate this matter where after they will contact you with updated feedback.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73