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MJ
Marlie J

1 reviews | Active since Dec 2019

19 Dec 2019, 08:59

******** and *****s, Game online

Game online service and delivery is the most pathetic I have seen in my life. I ordered a camera on 29 November 2019, and it is now 3 weeks later and still waiting. I spoke to Kurt and Musa and both made promises to no avail. I am so frustrated, I asked for a refund and now they are going to ***** my money also. I will make sure to report this to the ombudsman also today. ********, *****s and false advertising. Game should close their doors....

0
Replies (2)
Game
Game's reply19 Dec 2019, 10:19
Official
19 Dec 2019 at 10:19am byHi there Marlie,

Thank you for bringing this to our attention.

I am so sorry for the overall experience and inconvenience this has caused you.
Please email us your order number using the websupport email with "Att Abdul #337671" as the subject so that I may address this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
MJ
Marlie J's update19 Dec 2019, 14:07
Reviewer Update
Goid day, I have emailed likeyou advised above and still no response?
What am I to do, I cannot get my item and now you are refusing to pay back my money?