Samsung Galaxy tab3

i purchased a Samsung Tab3 10inch in May 2014. Within the 1st week it started to freeze and i returned it and was reimbursed. Then on the 4th of June 2014 i bought another Samsung tab at Game stores. It had the same problem plus it didnt charge properly. As a quadriplegic this is the only item that brought me some sense of dignity and independance as I could answer the phone, make my own calls without help, do business emails.Therefore i was reluctant to return it again but it ultimately switched off completely. It was handed in for repairs as they refused to reimburse me in October 2014. After being repaired it then daily said \no sim"forcing my nurse aid to remove the sim and restart thedevice. Once again I was back at Game on the 4th of April 2015 explaining to them that i want a refund or voucher. The manager Sylvester at Game Cape Gate said Samsung will review my request but their policy states they only refund after the 3rd attemp at repairs. I had to leave without a loan phone as none was available. On the 8th of April I was contacted to collect a loan home and got it 14 April that did not read my sim. Got 2nd loan but battery faulty.Does Samsung care for disabled ? """