Samsung Fridge/Freezer Combo

I purchased a Samsung Fridge/Freezer Combo at GAME Klerksdorp on 04-03-2016 on delivery the Fridge had damage on the back when opened and they took it back to game, on 10-03-2016 they offered to borrow the damaged one until the new one came from the supplier, on 09-04-2016 me myself was at GAME and they told me that my Fridge has arrived at their store and delivery wil be arranged asap. Yesterday 18-04-2016 me myself once again went to GAME and the promise to me was that it will be delivered Today at 15:00, Once again nothing received and nothing heard of them, How long should a costumer wait for a product being bought not on credit but Cash, seems to me that they just want to do the deal, get your money and don't care anything about the customer. I will Never refer anywone to GAME KLERKSDORP