Samsung Airconditioner Installation Guarantee

I visited your store in Centurion on Monday 21st to purchase a Samsung Air conditioner, on the request of your sales consultant Samuel, the person responsible for the installation that comes with the purchase, is not available, and that I must phone back on Tuesday to confirm purchase. This I did only to be notified again that the installer is not back from sick leave, but I should come to the store on Wednesday, again I went to your store today, only again to be disappointed to be told that Mpho is still not back to do the installation. <br> <br> Samuel made a few phone calls to get hold of the installer, and after I have personally spoken to him, and confirming that the installation will take place today, I ended up purchasing the product, I have tried to contact the installer on *** without any luck, so now I am left with an air conditioner, but no installer from Game to assist.<br> <br> This complaint will also be added to the Hello Peter website, this is to ensure other customers are not forced into purchasing products from your store, and left with empty promises of installing the appliance.<br> <br> Really disappointed in Game<br> <br> Invoice *** - R6636.00<br>