1 reviews | Active since Sept 2014
Samsung 13kg machine
<p>I was in the Century City store looking for a 13kg Samsung washing machine , the metallic one i wanted was being discontinued I requested to purchase the last demo one which had a noticeable scratch , he advised me that the best he could do was R200 off and that the stock of the machine was sent to Michells Plain.I enquired if he were to order the machine how long would it take , he said they could not because they did not have space.</p> <p>I went to Dion Wire to view if they had it, unfortunately they did not however had another 13kg Samsung for R4 990, I walked back to Game asking that they beat the price.The same guy advised me that Game and Dion Wired are the same entity and he could only reduce it by R10 yet the delivery was more.I just walked away as they were processing the delivery, because of the pathetic service even the manager could not be bothered.I walked back to Dion Wired because of the better service.</p>
Good day,
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation.
Regards
Game Customer Service
***73
Good day,
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation.
Regards
Game Customer Service
***73
