MM
Marion M

1 reviews | Active since Nov 2015

03 Nov 2015, 20:47

SALES WOMAN WITH RUDE ATTITUDE

My husband and I, + 70yr olds, went into Game Store Lakeside Mall at 2pm on 3/11 looking for a cell phone, sensor light bulbs and a scanner, fax & photocopier. We saw a Canon machine on promotion for R799 which we were interested in. There was a salesman who was busy with the only other customer in department apart from us. <br> After lifting up the top of the machine and discussing its description we looked around for a salesperson, we saw a young woman employee with curled hair standing at the end of next display stand. I signaled with my hand to her pointing down at the machine. She walked over to us and I greeted her with \ Hello

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Replies (1)
Game
Game's reply04 Nov 2015, 11:56
Official
Hello AIRPORTENROUTE,

We acknowledge receipt of your complaint with reference ***3 and would like to apologise for the poor service you experienced in our store.

This matter was referred to the store management of Game Benoni, for further investigation and to take the necessary corrective measures.

Regards

Herman van der Berg
Customer Service Advisor
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