mR
masentle R
1 reviews | Active since Oct 2015
05 Oct 2015, 15:00
SALES PERSON WITH ATTITUDE
I went to buy a DSTV Explora at the store on Saturday 03/10/2015.<br> I got bad service from the sales person at the store. The way he addressed his customers was just bad. he wasnt willing to assist at all. i had to go and stand in a long queue just to make payment for that Explora as there was no one at the multi media till. the sales person did not even try to assist and get me a cashier to make the payment. He did not even care.<br> <br> the service in this store in this particular department is really poor and something has to be done about it.<br> <br> the sales person's number is: 019742<br>
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Game's replyOfficial
06 Oct 2015, 20:40Hello Cee2015,
We acknowledge receipt of your complaint with reference ***5.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management contacted you to apologize for the experience and we trust that your next visit will be more enjoyable.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management contacted you to apologize for the experience and we trust that your next visit will be more enjoyable.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply06 Oct 2015, 20:40
Official
Hello Cee2015,
We acknowledge receipt of your complaint with reference ***5.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management contacted you to apologize for the experience and we trust that your next visit will be more enjoyable.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management contacted you to apologize for the experience and we trust that your next visit will be more enjoyable.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73