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YvdW
Yolani van der Westhuizen

1 reviews | Active since Nov 2016

17 Sept 2021, 16:04

Sad experience

I actually want to cry... Wait I already cried. I'm a huge fan of takealot (purchase, pay, deliver). So I thought this item is a bargain at game I'll purchase it online... 👀... 👀... 👀

5 to 7 weekdays and no delivery. Phoned them, spoke to 3 different gentleman in two days. Alex finally could give me an answer that where the product was supposed to be dispatched from didn't have stock. Now they are looking for stock.

Thank you Alex, just a pitty that your employers sold an item that they did not have in stock, that they told be it was released on the 8th to be dispatched and that nobody when they realised that they didn't have stock had the decency to inform me.

Waiting for the call before 17:00 to know if they found stock or going to refund me.

0
Replies (1)
YvdW
Yolani van der Westhuizen's update18 Sept 2021, 09:33
Reviewer Update
So I cancelled the order because they still do not have stock. I however have to thank the customer center for their polite and helpful service. So even though Game Online deserves a 0, the customer center deserves a 10.