BG
Bruce G
1 reviews | Active since Jan 2013
23 Feb 2016, 13:52
Ryobi Lawnmower not working
I purchased a Ryobi Petrol lawnmower during December and now 2 months later the pull cord wont retract.Disappointing after waiting months to purchase a new lawnmower , and back to square one again.
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Replies (1)
Game's replyOfficial
23 Feb 2016, 14:05Hello Bruce11111,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
In accordance with the CPA you are welcome to return the unit to the store and we will send it for an assessment where after a decision can be made in terms of repair / replace / refund.
We look forward having you in the store soon to assist.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
In accordance with the CPA you are welcome to return the unit to the store and we will send it for an assessment where after a decision can be made in terms of repair / replace / refund.
We look forward having you in the store soon to assist.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply23 Feb 2016, 14:05
Official
Hello Bruce11111,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
In accordance with the CPA you are welcome to return the unit to the store and we will send it for an assessment where after a decision can be made in terms of repair / replace / refund.
We look forward having you in the store soon to assist.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
In accordance with the CPA you are welcome to return the unit to the store and we will send it for an assessment where after a decision can be made in terms of repair / replace / refund.
We look forward having you in the store soon to assist.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,