KP
Karl P
1 reviews | Active since Dec 2015
20 Dec 2015, 14:27
Rusted plate mini stove
I bought a mini stove from Game Westwood two weeks ago. The plates on the stove started rusting. I took it back to the store they refused to exchange it. The store in Gateway said it needed to be taken back before 21 days. Which i did. The store needs to send it in for assessment which takes 10 working days. Any fool can see both the plates are rusting. Im highly disappointed. What do I do in the interim?.
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Replies (1)Game's replyOfficial
21 Dec 2015, 07:59Hello skfrancis,
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
Store Management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
Store Management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply21 Dec 2015, 07:59
Official
Hello skfrancis,
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
Store Management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
Store Management will investigate this matter and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
