1 reviews | Active since May 2015
Russell Hobbs
We bought a Russell Hobbs Dishwasher on the 01/11/2014. January 2015 we went back with a complaint that the dishwasher is leaking water (more like streaming). They sent people out to fix it, the problem was the motor was leaking. They replaced it with a new one two weeks later. We used the dishwasher 3-4 times and then it broke once again.<br> <br> The 6th of April we went back to Game (like the 4th time in a row) to complain once again that the dishwasher is complaining about water pressure. We struggled to get them to send the people out to us. Eventually they arrived by us on the 27th of April. Again the brand new motor is leaking....now we are waiting for a response from Game.<br> <br> We are totally unhappy with the dishwasher and DO NOT want it anymore. We told that to Game staff and they said the techs must first check it out before they can decide anything...<br> <br> We spoke to four managers...R4400 and almost 6 months later the dishwasher can still not be used. Now what now, is this the service a paying client must expect from Game??????<br> <br> <br> <br>
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management the faulty item will be uplifted and you will be credited so that you can buy a new unit.
We look forward having you in the store to finalize this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management the faulty item will be uplifted and you will be credited so that you can buy a new unit.
We look forward having you in the store to finalize this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
