SN
Sophia N
1 reviews | Active since Sept 2015
21 Sept 2015, 21:02
Russell hobbs
I bought a Russell Hobbs gas/electricity stove and I was given manuals to instal myself when I get home.after I did that all de othercplates responded except one.Now when I'm trying to get it fixed I'm told I was supposed to pay for a professional to do the installation n they won't help until I pay for a professional.I can not afford to get one and I was supposed to be told about this expense from the day I bought my stive
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Game's replyOfficial
26 Sept 2015, 13:21Hello Nchesa,
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
As confirmed with management a call was logged for a technician to attend and he should be on site within 48 working hours.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
As confirmed with management a call was logged for a technician to attend and he should be on site within 48 working hours.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply26 Sept 2015, 13:21
Official
Hello Nchesa,
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
As confirmed with management a call was logged for a technician to attend and he should be on site within 48 working hours.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
As confirmed with management a call was logged for a technician to attend and he should be on site within 48 working hours.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73