SM
Steph M

1 reviews | Active since Jun 2015

19 Sept 2016, 10:05

Running without a treadmill

<p>I purchased a treadmill from Game Gateway last week, it was on special and has been advertised in their promotional leaflets (it is still advertised on the one online) and was told to come back on the weekend to collect as the stock will have arrived by then. When I went to collect it I was told they don't have stock and the warehouse doesn't have stock because the buyers didn't buy enough for the promo. They also have no idea when they will be getting stock of this again, so I have paid for a treadmill that I dont have and have no idea when I will be able to get it... Very disappointed!</p>

0
Replies (2)
Game
Game's reply19 Sept 2016, 10:18
Official

We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.

Senior Management will investigate the stock situation and will advise you accordingly.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply19 Sept 2016, 20:41
Official

Further to the above matter we confrim that the store advised you of the estimate time of arrival of the item but will follow up regularly and will keep you updated.

We thank you for your patience in this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,