ZD
Zandile D

1 reviews | Active since Dec 2017

08 Dec 2017, 17:19

Rude,not trained

My mom today was at Game store Jabulani mall the cashier there was very rude and disrespectable he's a very young man but he's attitude was disgusting. When my mom told him that she wants to see the Manager but the guy kept on being rude and on top of it he was gossiping about my mom to his colleagues.

0
Replies (2)
Game
Game's reply08 Dec 2017, 20:04
Official

We acknowledge receipt of your complaint with reference ***3.

Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.

Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.

Regards.

Group Customer Service Advisor

***

Tel: ***73

We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.

Best regards,

ZD
Zandile D's update08 Dec 2017, 22:53
Reviewer Update
The cashier's name 172346 HOPE DICHABE