Rude,stinking attitude

Bought a promline laptop on Sunday the 27/09/15 worth R3799 and when I got home I charged it fully however it wouldn't work without being plugged and I returned it Today the 28th of 09/15. First of all when I got to the dpt I was attended by no1,then 15mins later an elderly woman called gugu was asked to help by a lady with a visitor. Now Gugus attitude was very unprofessional,********* I wonder what Game teaches their staff.that woman was so rude to a point where I felt like puking. I was told to return home and fetch the box and on my return I was sold a Lenovo and had to pay R191 ontop. What about the inconvenience co****d because of their damaged goods. And the trauma of being ridiculed as a customer? poor black on black service. I was I'll treated as a customer.She ruined my day. Plus extra expenses!