ID
Ingrid D
1 reviews | Active since Aug 2019
18 Jul 2024, 14:26
Rude stafff
Good day I was at Game Zevenwaght on Tuesday. Jor we got served but the unfriendly rude cashier I ever came across . I left the store with my husband we both where so furious because of the way we got treated. While leaving the store this lady approached us asking what was wrong as she is the Manger asking for my details , telling me the lady name is Terchia but she does not know her surname🤨 till today I didn't receive feedback so why ask for my details??????
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Replies (1)Game's replyOfficial
18 Jul 2024, 15:05Hi Ingrid, thank you for reaching out. I'm sorry for the service you received in store and that you weren't contacted after leaving your details. This is certainly not the experience we want you to have. I've escalated your query to the complaints team and an agent will be in touch with you within 24-48 hours.
Best regards,
Game's reply18 Jul 2024, 15:05
Official
Hi Ingrid, thank you for reaching out. I'm sorry for the service you received in store and that you weren't contacted after leaving your details. This is certainly not the experience we want you to have. I've escalated your query to the complaints team and an agent will be in touch with you within 24-48 hours.
Best regards,
