HS
Hesta S
1 reviews | Active since Oct 2015
05 Oct 2015, 13:43
RUDE STAFF MEMBERS
I have never seen such pathetic service as Saturday at 12:00 in Cresta Mall at the Game store, my husband and I looked at the bikes section, where the staff members stood there in the walk way so that nobody can pass by and after 20 minutes without service (they where just staring at us), I asked them if I can get some assistance, they just stared at us and continued talking in there own language without assisting us, it's rude and pathetic! If this is how you deal with your white customers I will never use your services again.
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Game's replyOfficial
08 Oct 2015, 08:48Hello Nesta22,
We acknowledge receipt of your complaint with reference ***3.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management contacted you and we invite you to please call upon senior management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***3.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management contacted you and we invite you to please call upon senior management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply08 Oct 2015, 08:48
Official
Hello Nesta22,
We acknowledge receipt of your complaint with reference ***3.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management contacted you and we invite you to please call upon senior management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***3.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management contacted you and we invite you to please call upon senior management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73