TL
Takalani L

1 reviews | Active since Jul 2015

24 Dec 2020, 00:43

Rude staff and pathetic service

Pathetic customer service at Game Louis trichard or Makhado. The shop had sunglasses on the shelves. I liked and wanted to buy only for the cashier named Ronewa Khorombi to tell me and my sister the product is not on the system and that I can't have it. I asked for a manager (Isaac Moswobi) who was rude and didn't care less what my request was. He also told me with a very rude tone that if it is not on the system It can't be sold to me. He was also making an excuse and blaming the merchandise guys who packs the stock without even solving the problem. He doesn't care whether we complain to game or not. Your staff need customer training including the manager he also need more training on leadership management.

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