1 reviews | Active since Mar 2012
Rude staff
As i walked in your Beacon bay branch today to do some shopping i was approached by one of you staff members who wanted me to open an account. I said no thank you about 3 times and explained to her my time is limited and I just came in to buy some stuff, never the less she did not listen. She continued to walk behind me talking so I turned around and left your store. I am pretty sure if someone wants and account the will open one and even if you promote after a customer said no just back off. She had no respect either, I am disgusted in the way your staff treat their customers.
We acknowledge receipt of your complaint with reference ***1.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***1.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,