nS
nicole S
1 reviews | Active since Mar 2015
20 Mar 2015, 14:52
Rude regional manager from Game
In our conversation he pointed out me - that my negligence isn't going to cost branch ..... how can you be so insensitive to customers ...<br> <br> Highly disappointing
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Replies (1)
Game's replyOfficial
20 Mar 2015, 16:43Hello jossyjosh,
We acknowledge receipt of your re-occurring call and apologize sincerely for the way in which this was dealt with and the matter will be addressed with the Regional Manager.
However, the decision is final and we cannot assist you as the store is in possession of the technical report stating that it was due to negligence.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your re-occurring call and apologize sincerely for the way in which this was dealt with and the matter will be addressed with the Regional Manager.
However, the decision is final and we cannot assist you as the store is in possession of the technical report stating that it was due to negligence.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply20 Mar 2015, 16:43
Official
Hello jossyjosh,
We acknowledge receipt of your re-occurring call and apologize sincerely for the way in which this was dealt with and the matter will be addressed with the Regional Manager.
However, the decision is final and we cannot assist you as the store is in possession of the technical report stating that it was due to negligence.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your re-occurring call and apologize sincerely for the way in which this was dealt with and the matter will be addressed with the Regional Manager.
However, the decision is final and we cannot assist you as the store is in possession of the technical report stating that it was due to negligence.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73