1 reviews | Active since Feb 2017
Rude Game security guard n employee
On the 14th of September 2018, my mother and I entered Game stores to browse. I was carrying a backpack with groceries from checkers. The female security guard approaches me & demands what is inside my bag. I told her. In a filthy disrespectful tone she tells me to take it to the parcel counter. As i was doing that, my mother asked her why she was targeting us yet atleast 2 customers walked past her with bags & wasnt told to hand it in. I told the Game employee at the parcel counter that the security guard has no respect for customers. She then went to the security guard & "discussed" US (my mom and I) thinking we wont understand whats being said. Yet my mother did. This is honestly horrible customer service. I could see this as a color issue. Its utterly distasteful behavior.
Good day,
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation and assistance.
Regards
Game Customer Service
***
***73
/h
Good day,
We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.
This matter was referred to management for further investigation and assistance.
Regards
Game Customer Service
***
***73
/h
