1 reviews | Active since Jun 2010
<p>I just received a call from one of yur agents unfortunately I could not get their name as they dropped the phone before I could ask it, next time you send your staff members to give us a call please ensure they know how to communicate with customers and they know how to respond to customers answers instead of being utterly rude like this lady was and please inform your agents that when a customer cannot answer/confirm a certain question it is definately not a personal attack to them as this dum lady thought!! </p> <p>There area actually bigger things we deal with in life and nobody wakes up in the morning and says ok today I'm going to answer personal questoins about me especially at 8 in the mornng icase you dont know it most people are actually just getting to work at that time and settling in next time instead of being read and un educated try and take into consideration why you may have .</p> <p>Please teach you agents better customer care especially this person its a pity I dot have her name so early in the morning and I'm already encountering such! Really low and unproffesional respose from your side Game/RCS. I'm really really disgusted in how I was treated.</p>
We acknowledge receipt of your complaint with reference ***2 and apologise for any inconvenience caused.
We referred the matter to RCS, The Credit Provider's, Senior Management for investigation and feedback to yourself. For the record you can also contact them on ***or ***.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***2 and apologise for any inconvenience caused.
We referred the matter to RCS, The Credit Provider's, Senior Management for investigation and feedback to yourself. For the record you can also contact them on ***or ***.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
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