AJ
Annatjie J
1 reviews | Active since Jul 2014
13 Feb 2015, 14:34
Rude Cashier OP:114 (Kwena)
I went to game 13/02/2015 at 1:30pm. The cashier did not great me, as a matter of fact she did not even look at me, I greeted her, she was so busy sorting her EFT slips on the counter, she probably did not even hear me. Without looking up she placed my slip at the end of the till. Also not looking up she pushes the EFT slip closer to me on the counter for me to sign. I told her she was rude. She said she is not. Walking away my friend saw her look at her name badge, witch was turned around, so we cant identify her.<br> <br> Please respond to this matter, I expect better service than what I received.
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Game's replyOfficial
14 Feb 2015, 09:06Hello AnnieJoubert87,
We are in receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
As discussed with management corrective action was taken against the cashier and we trust that it will not happen again. We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
As discussed with management corrective action was taken against the cashier and we trust that it will not happen again. We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply14 Feb 2015, 09:06
Official
Hello AnnieJoubert87,
We are in receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
As discussed with management corrective action was taken against the cashier and we trust that it will not happen again. We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
As discussed with management corrective action was taken against the cashier and we trust that it will not happen again. We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73