Rude behaviour

Terrible, horrible, disgusted, Appauling today the 29/9/2019 my husband and myself did our month end shopping like every other month, we bought our products Nd were over charged,however, we went to the manager Sanele who was very helpful in resolving the query and asked we go to Customers Service for a cash Voucher of the difference, as we got to Customer Service, the Supervisor T K Meyiwa, who we have noted to always be arrogant but today was enough when she addressed my husband who is a grown man, she addressed him as ,"Boy" further to this my husband has a physical disability which because of her were inconvienced, the lady at Customer Care asked my husband to fill in the slip, from god knows where this Supervisor appeared and started showing her arrogance and did not allow my husband to write in the comments field, she Rudley said to him we don't need anything else we just need your name, contact number and signature, This is not the way to speak and treat people, After her Manager Sanele approved the difference because of T K Meyiwa we were delayed another half an hour because she had to recheck what her manager authorized, the whole time she was scanning our items she was yawning and having a fat conversion with the Cashier who by the way did not even help to pack our bags, like really what has happened in this world, people are rude and show no compassion for others. I have been shopping with game for years, but today was the worst experience ever.

The staff should be trained on how to deal with customers in a civilized manner. I would like feedback regarding this and letter of apology to be given to my husband regarding this Appauling behaviour, I pray this will never again happen to anyone.

Many thanks Leanne