Rude behavior from a consultant

I needed assistance with curtains rails ,there was no one by that department so a lady who works at the store askede to wait while she goes to look for someone who can assist me in that curtain rail department. Few minutes later a Lady called Alice with a typed name badge came to assist who is from Decor land but was very rude and in a hurry. I asked for her opinion but instead she said since I have no idea what Iam looking for she should rather go back to lunch. She showed no interest what so ever In assisting me. He might not be under Game store but she should be taught how to deal with customers. Under no circumstances will I recommend the Game store I westgate Johannesburg.