Rude and sarcastic manager

On Sunday, 3 April I called Game Centurion to find out if they have a specific printer. They were the only place that had it. I also inquired about cartridges for the printer. I was informed by the sales person they only have single cartridges. I asked if the had the triple packs and he said no. I took the correct amount from work and went to purchase. When I got there, they had the triple packs. I had to go and draw cash etc. When speaking to this character, he first blamed me for not getting a name and said he could do nothing. And then, like times before I had an issue with him, as well as other people I know, he sarcastically bowed down and repeated (a thousand apologies\. If there was any other place I could get what I wanted, I would never go to Game Centurion. It leaves a bitter after taste. Phillip Massey has not sense of customer service at all"