1 reviews | Active since Sept 2013
Rude and not helpful
<p>Does not want to make a long story. bought a tv from game since day one double vission white dots ect. when returning the tv to potchefstroom the lady working there gets rude. after complaining at head office the manager Gerhard will phone and tell you about the procedure of fixing the tv. if i want to buy second hand goods i will go to a pawn shop. why dont game tell you the day of purchase you have 21 day to return the goods. before i purchase anything at a shop again i will have a look at this site because i see game is on this site alot. and all they always reply is sorry and this is the procedure but does not actualy doing something about the problem. just trying to catch the next customer. news for you i always pay 50% dep and then make use off your account. i will close my account this month still and i am working for a big company always purchasing items from your store. i will stop this and tell everyone i know to rather go somewhere els. this will maybe not close the store but some customers will reroute. will also see what newspaper will take my story this week. Will also print letters of this pay people outside potch mall and hand them out in the parking lot.</p>
We acknowledge receipt of your complaint with reference ***0 and apologise for your inconvenience in this matter.
The matter is currently under advi*****t with the Regional Manager where after they will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***0 and apologise for your inconvenience in this matter.
The matter is currently under advi*****t with the Regional Manager where after they will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Further to the above matter we wish to advise that Management contacted you to advise that the TV will be replaced.
We look forward having you in the store.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Further to the above matter we wish to advise that Management contacted you to advise that the TV will be replaced.
We look forward having you in the store.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Just want to say thanks to store manager Frans. He exchanged my tv and was very friendly think game can gain with more persons like him. Will also keep on buying from potchefstroom game.
Just want to say thanks to store manager Frans. He exchanged my tv and was very friendly think game can gain with more persons like him. Will also keep on buying from potchefstroom game.
