VP
Venetta P
1 reviews | Active since Oct 2014
16 Aug 2017, 13:26
Rude agents
Good day
I got a call from your agents today at 13:16pm from a ********** the agent offered me an account at Game when I declined and asked to be removed from your database she got extremely rude and refused to remove me from the database this is not in line with the consumer protection act and must be done at the customer request this is appalling service and your agents should be trained on how to speak to customers!!!!
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Game's replyOfficial
16 Aug 2017, 13:58We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
We referred the matter to Senior Management at the Credit Provider, RCS, who will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply16 Aug 2017, 13:58
Official
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
We referred the matter to Senior Management at the Credit Provider, RCS, who will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,