RUDE!!!

Yesterday I visited Game in Cresta and only three tills were working and all three of tills were working, all three tellers could not assist any of us because they were waiting for a supervisor. We waited for a supervisor for a good 4-5 minutes. I asked the lady at the jewellery counter (Nteseng) to go get a supervisor and she went to get Doris who was rude and unapologetic. She was screaming that WE MUST JUST WAIT because she's busy. I requested to speak to the store manager and he wasn't available and I spoke to the admin manager (Queen). She tried to get Doris to apologise but she continued screaming and wouldn't apologise. Do you not train your supervisor/managers on customer service?<br> I called your complaints desk and was promised that the store manager would contact me and 24hrs later I am still waiting. I am thoroughly appalled by her rudeness and lack or service and feel the need to tell you as well as inform others about your complete lack of consideration and care for your customers. <br>