RJ
Robert J
1 reviews | Active since Jan 2015
24 Apr 2015, 15:53
******* service from Game Somerset
Purchased a iron at Game on the 17th, Did not work. Wanted to return it on the 22. Was given rude and runaround service. Was assisted by Nandiswa who impersonated the manager.<br> <br> Phone Game main store and spoke to Regional manager secretary who requested Game Somerset to call me back. <br> <br> Was call back by Game on the 22 and given promises that this will be resolved and would be called back. No answer until now.<br> <br> I left the iron at the store, cut up my Game Card and will not be abused by *********** people or accept inferior products.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
25 Apr 2015, 21:54Hello RobertJooste,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management they will refund you although you do not have the original proof of purchase.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management they will refund you although you do not have the original proof of purchase.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply25 Apr 2015, 21:54
Official
Hello RobertJooste,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management they will refund you although you do not have the original proof of purchase.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management they will refund you although you do not have the original proof of purchase.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
