SS
Samke S
1 reviews | Active since Dec 2012
28 Feb 2015, 13:36
Rotten Tomatos and expired fresh foods
This is what we found yesterday at the Game in Rosebank. Rotten Tomatos!<br> Such disgust! The fact that you are still displaying these obviously rotten tomatos shows the little respect you have for you customers. The staff is terrible, managers have bad attitudes as well. Revamping that store was a waste of money. Even the freah salads are being sold by the expiry date! Even the man on the street sells fresher vegetables than you! Disgusting!!!! Sies Man
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Game's replyOfficial
28 Feb 2015, 13:57Hello Sam023,
We acknowledge receipt of your complaint with reference ***.
Thank you for taking the time to contact Game.
We are sorry to hear of your disappointment with the tomatoes you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Thank you for taking the time to contact Game.
We are sorry to hear of your disappointment with the tomatoes you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply28 Feb 2015, 13:57
Official
Hello Sam023,
We acknowledge receipt of your complaint with reference ***.
Thank you for taking the time to contact Game.
We are sorry to hear of your disappointment with the tomatoes you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Thank you for taking the time to contact Game.
We are sorry to hear of your disappointment with the tomatoes you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73