FD
Frederik D
1 reviews | Active since May 2012
23 Mar 2016, 14:48
Rotten Meat
I bought meat from your store and when i arrived at home and started to prepare the food the meat was rotten, i had to throw it away. this is completely ridiculous and can cause serious health risks to Game customers.
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Replies (1)
Game's replyOfficial
24 Mar 2016, 10:46Hello frikkie691,
We acknowledge receipt of your complaint with reference ***4.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the meat you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation.
We confirm that management contacted you to offer you a refund.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the meat you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation.
We confirm that management contacted you to offer you a refund.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply24 Mar 2016, 10:46
Official
Hello frikkie691,
We acknowledge receipt of your complaint with reference ***4.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the meat you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation.
We confirm that management contacted you to offer you a refund.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4.
Thank you for taking the time to contact Game..
We are sorry to hear of your disappointment with the meat you purchased at Game. Game has very strict food safety standards in place and all staff receive comprehensive training. Therefore, the details of your experience will be brought under the attention of Senior Management for immediate investigation.
We confirm that management contacted you to offer you a refund.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,